Akaen Insights
Real projects, proven methods and practical analysis for teams that expect measurable impact.
Cases led by our partners
Relevant projects from their professional experience that now underpin our methodology.
Semantic talent search at a global architecture consultancy
A real project at a global architecture consultancy: CVs centralised in SharePoint, automatic extraction of key metadata and a Teams assistant to filter candidates using natural language.
RAG assistant for an insurance call centre: fewer escalations, more first-line resolutions
A real project at an insurer: a knowledge assistant for call centre agents using RAG, Azure Functions and Azure AI Search to answer questions in real time with traceable document sources.
Supplier automation at a leading European marketplace
Order confirmation automation at a European marketplace: semantic AI + SAP RPA, 70% touchless processing and over €100K in annual savings.
Service Desk hyperautomation at a European logistics giant
Service Desk automation in logistics: AI triage for 19,500 tickets per month, 90% accuracy, 1,800 tickets resolved automatically and over €120K in annual savings.
SAP B2B order optimisation for a food industry leader
B2B order automation in SAP: from 15 minutes of manual work to 30 seconds with cognitive extraction, ERP validation and event-driven scalability.
Global technology products leader: price governance across 150 European resellers
Price monitoring across 150 European resellers, with 1,000 SKUs checked weekly and 400 hours freed up each month.
Real estate valuations at a Big Four firm: 60% less manual time
Real estate valuation automation with 60% less manual work, capacity freed up for 5 senior architects and 100% of official sources integrated.
Akaen success stories
Projects delivered by Akaen.
Mortgage back-office at an IBEX 35 bank: hybrid automation
Mortgage automation at an IBEX 35 bank: 24/7 back-office with RPA+API, capacity equivalent to 9 full-time roles freed up and over €390K in annual savings.
Our own AI-powered CRM for sales research and automated follow-up
An Akaen project: an internal CRM with automated account research, use cases by sector and company size, streamlined lead follow-up and a sales pipeline orchestrated with AI and rules.
Practical guides and analysis
Editorial content for leaders assessing AI, data and automation from a business perspective.
Which processes to automate first in your company
Four criteria for choosing the first process to automate, twelve common candidates and the mistakes that cause a first project to fail.
Automate PDF orders: OCR, templates or AI
OCR templates, portals or EDI, and AI that interprets documents: what each approach solves for PDF order automation and when each is worthwhile.
AI grants for SMEs: ACCIÓ voucher and Kit Consulting
What the ACCIÓ AI voucher and Kit Consulting fund, who can apply, amounts and deadlines, and what to do while applications are closed.
Risks of using AI in business and how to mitigate them without slowing your team down
The risks that arise when teams use AI at work, why simply providing access is not enough, and practical measures that reduce risk without blocking adoption.
AI agents in business: a strategic guide to Clawdbot
Clawdbot analysis: what it is, how it works, requirements, use cases and security risks for teams and companies.