30%
Of administrative work involves manually transferring data between systems that do not communicate with one another.
Integration
of Systems
Enter data once. Keep all your systems synchronised.
Several systems that don't share information, and people who connect them manually every day.
The problem is usually that each system handles only part of the process. An order starts in the CRM, is re-entered in the ERP and is then copied into production, warehouse or billing systems. Every manual transfer adds time, dependencies and scope for error.
When this happens every day, operations become fragile. Order data differs between tools, statuses do not match across departments, synchronisation delays arise and people spend hours checking that the right information is in the right place. In many companies, a significant share of administrative work still consists of moving data between systems without adding real value.
Akaen connects your existing systems without replacing them. We design integrations so data is created once, moves automatically between ERP, CRM, MES, ecommerce, EDI or external tools, is validated at every step and leaves a trace when something fails. The team stops bridging applications and only intervenes when a genuine exception needs resolving.
More than 3
Different systems often coexist in a medium-sized industrial enterprise, often without integration or real-time synchronisation.
3%
Error rate in each manual data transfer, accumulating throughout the entire process chain.
Up to 48h
The time it can take for a change, issue or critical data point to be correctly reflected across all systems without real-time synchronisation.
The order arrives once, but someone enters it into several systems.
When email, CRM, ERP, the factory floor and billing do not share information, a person keeps the workflow moving. They read the email, copy the data, type it again, validate it and replicate it in each system so the operation can progress.
Friction rarely comes from one large, visible failure. It comes from dozens of small manual tasks that together introduce delays, dependencies and the risk of teams working with different versions of the same order.
Typical workflow when systems do not communicate
Each human node represents the invisible work that keeps operations running: copying, transferring, replicating and checking data between systems that should communicate automatically.
Cumulative delay
0min
Risk of error
0.0%
Manual actions
0actions
Email
Copy
CRM
Transfer
ERP
Replicate
MES
Invoice
Billing
It is not one isolated system that fails. It is the continuity between systems.
Until data flows automatically, the company relies on memory, checks and duplicated tasks. Integration saves more than clicks: it keeps sales, operations, production and administration working with consistent information and process statuses.
Time no one sees
Most of the delay comes from reading, validating and re-entering the order at every step.
Dependence on key people
If the person who knows the workflow is unavailable, information gets stuck between systems and the process stalls.
Errors that spread
An incorrectly transferred reference, date or quantity spreads through the rest of the workflow and ends up affecting production, dispatch or billing.
Another real example of integration between critical systems.
When two critical platforms do not share information effectively, the cost goes beyond technology: delays, manual checks, repetitive reconciliations and senior teams spending time coordinating data between applications that should be connected.
Hybrid integration between a core banking system and a management platform.
APIs where the architecture allows them, RPA where no native integration exists. The goal: continuous 24/7 operations without manual handoffs.
Mortgage back-office at an IBEX 35 bank: hybrid automation
An Akaen project connecting a core banking system to an external management platform to eliminate manual tasks in critical mortgage processes.
Operations included preparing payment instruments, issuing certificates, updating systems and reconciling records. We designed a hybrid RPA + API layer to let information flow continuously, with traceability and less human intervention, freeing the team from acting as a bridge between applications.
4
integrated projects
9 FTEs+
capacity freed up
390K€+
estimated annual savings
1.500+
automated daily transactions
What this case shows
Integrating systems does not always mean replacing platforms. Often it means connecting what already exists, automating critical handoffs and freeing teams from constant manual coordination.
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Process audit
Decide what to automate, in what order and with what return. Start free with a first look in 72 hours.
Example: ACME Industrial
What an industrial company could automate, department by department. A sample first look.
Order automation
Orders received by email, PDF or portal and entered automatically into the ERP. Your team reviews exceptions.
From the first meeting to launch in weeks, not months.
01
Diagnosis and prioritisation
We review how your operations work today, where the manual workload is concentrated, which systems are involved and what makes most sense to automate first.
02
Design and validation
We define the workflows, integrations, rules and scope, then validate them with you before building. This gives the project a clear direction, realistic timelines and fewer surprises.
03
Implementation and launch
We develop, test with real data and launch the solution while protecting day-to-day operations. We train the team so everyday use feels natural from day one.
04
Continuous monitoring and improvement
We keep making sure everything works: monitoring, providing support, resolving issues and suggesting improvements based on actual use so the process continues to evolve.
No obligation. A short conversation to understand your situation and see where we can help.
We work with you to assess how this solution could fit your operations.
We review your process and the systems involved to define a realistic starting point, with no obligation and a focus on your business.