2–4h
Of daily work spent manually entering orders from multiple channels.
Food
and Beverages
Custom software for fully connected operation.
More visibility, less friction.
Complexity grows when information cannot keep pace with operations.
Behind each order, lot or shipment there are multiple transfers of information between departments. If these depend on disconnected systems or manual validations, the operation gains complexity and loses agility.
The result is administrative work: reviewing formats, re-entering data, checking records and consolidating information for decisions. The underlying issue is usually how data moves around the process rather than the process itself.
To solve this friction, Akaen connects the systems you already use, keeping these workflows connected. Our goal is to reduce repetitive tasks and improve visibility for operations, quality and management, without rebuilding what already works.
72h
The maximum legal time limit for locating and reporting the withdrawal of a product in the event of a food safety incident.
5 days
Average time spent on preparing the documentation for an audit due to the dispersion of records.
3–4 days
The usual gap between operations and the visibility of management when reports are consolidated by hand.
Six frequent operating patterns in food and drink.
Entry of orders through heterogeneous channels
Food and beverage businesses commonly receive orders by email, customer portals, EDI or phone. Without a shared integration, administrative staff must review formats, validate data and enter orders manually.
Traceability spread across various systems
Receiving, production, warehouse and shipping information is not always unified. When a query requires rebuilding the route of a batch, the response may depend on several systems, intermediate records or manual validations.
Preparing audit documentation
Records of quality, cleanliness, temperatures or critical points are usually generated in different tools and formats, which means that an audit involves time for searching, reviewing and document consolidation before presenting evidence.
Operational coordination across sites
When there are several plants, production facilities or outlets, planning and stock visibility can become fragmented. Coordination ends up relying on cross-checks, shared spreadsheets and manual communication between teams.
Reporting with Dispersed Information
Production, sales, distribution and margin data are often held in different systems. When consolidation happens separately, operational visibility and decisions depend on reporting cycles that are slower than they should be.
Export documentation by market
Each international shipment may require certificates, health documentation and different validations depending on the country. When this management is not structured, the commercial and logistical process gains unnecessary complexity.
Multichannel order integration with ERP
When orders arrive through different channels, the problem is not usually the volume, but the lack of a common flow. Email, EDI, client portals or attachments end up living together with parallel administrative processes.
We design integrations to standardise and validate incoming orders and send them to the ERP with much less operational friction. The team can focus on real exceptions rather than transcription.
- Orders are captured from any channel—email, portal, EDI or phone—and entered into the ERP with minimal manual intervention
- Before confirming, the system can check stock and available production capacity
- Confirmation and delivery notes can be generated and sent to the customer automatically
- If an order exceeds available stock or risks a stockout, an alert is raised before the order is committed
Operational visibility across sites
In organisations with several plants, production facilities or outlets, daily coordination depends on knowing what is being produced, how much stock remains and where capacity is available at any given time.
We connect systems across all sites to consolidate visibility in one place. This simplifies planning, reduces duplication and improves coordination between operations, purchasing and sales.
- Production planning coordinated across sites: who makes what, by when and with which raw materials
- Real-time visibility of the stock of raw materials shared between centres
- Orders can be automatically assigned to the plant with available capacity
- Unified production, sales and distribution panel not dependent on continuous manual consolidations
Integrated traceability and supporting documentation
Traceability matters beyond recalls and audits. It also determines how quickly quality, production and logistics teams can access reliable information when operations demand it.
We integrate receiving, production, warehousing and dispatch so that each batch’s journey and its documentation are organised, accessible and ready for queries, audits or internal reviews.
- Complete traceability of each batch: which supplier it comes from, what process it went through, and what client it was sent to
- Operational records covering temperatures, critical points and cleaning can be digitised and archived automatically
- Automatic alert if a batch in quarantine or withdrawal enters any process
- Documentation prepared for IFS, BRC or Health Inspections, generated automatically
Operational dashboard and automated reporting
Production, sales, distribution and margin data are often held in different systems. When consolidation happens separately, operational visibility depends on reporting cycles that are slower than they should be.
We design dashboards connected to actual data sources so decision-makers receive up-to-date information. One view, less manual consolidation and a faster response.
- Initial process assessment: we use real data to identify where manual workloads are concentrated and prioritise by impact
- Operational dashboard with automatic updates: production, sales, distribution and margins by channel
- Automatic consolidation for groups with several companies or international markets
- Automatic alerts when an indicator deviates: sales drop, margin drop or production delay
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Process audit
Decide what to automate, in what order and with what return. Start free with a first look in 72 hours.
Example: ACME Industrial
What an industrial company could automate, department by department. A sample first look.
Order automation
Orders received by email, PDF or portal and entered automatically into the ERP. Your team reviews exceptions.
From the first meeting to launch in weeks, not months.
01
Diagnosis and prioritisation
We review how your operations work today, where the manual workload is concentrated, which systems are involved and what makes most sense to automate first.
02
Design and validation
We define the workflows, integrations, rules and scope, then validate them with you before building. This gives the project a clear direction, realistic timelines and fewer surprises.
03
Implementation and launch
We develop, test with real data and launch the solution while protecting day-to-day operations. We train the team so everyday use feels natural from day one.
04
Continuous monitoring and improvement
We keep making sure everything works: monitoring, providing support, resolving issues and suggesting improvements based on actual use so the process continues to evolve.
No obligation. A short conversation to understand your situation and see where we can help.
We work with the whole agri-food chain.
Meat and charcuterie
Full carcass traceability, integrated cold chain records and digitised veterinary documentation.
Bread, pastries and pasta
Coordination of production facilities and outlets, allergen documentation management and order automation for short shelf-life products.
Beverages, wines and spirits
Batch and ageing control, export documentation and excise tax management.
Fruits, vegetables and preserved foods
Origin traceability, expiry and stock rotation management, quality documentation and certifications.
Dairy products and derivatives
Integrated cold chain systems, batch and expiry traceability, and documentation for health regulations.
Ingredients and functional foods
Traceability of raw materials, B2B business cycle management, regulatory compliance in multiple countries.
Solutions we apply in this sector
Autonomous AI Agents
Agents that process multichannel orders, manage quality incidents, and automate batch traceability.
Systems Integration
We connect ERP, WMS, POS, customer portals and EDI channels to unify operations without duplication.
Knowledge Assistants
Immediate access to technical data sheets, HACCP, process instructions and food safety regulations.
We work with you to identify which processes are worth improving.
We assess your operations, identify where improvements make sense and propose a realistic starting point, with no obligation and a focus on operational impact.